LunchEAZE Garantía

LunchEAZE heated lunch box

Política de Garantía de 1 Año

Every LunchEAZE and LunchEAZE Lite comes with a free 1 year warranty solo para la unidad base física, for any manufacturing defects.

The warranty does not cover any problem that is caused by normal wear and tear, water damage, food spillage, or any other malfunctions or damage not resulting from defects in manufacturing. The warranty also excludes accessories such as the insulated bag, lid, meal container, battery, and charger. The warranty does not guarantee functions of the mobile app on your specific phone or tablet.

Damages caused by the use of any charger, battery, or meal container not originally purchased from LunchEAZE automatically voids the warranty. Repairs that must be made for damages resulting from such use are subjected to a fee starting at $50.

Para obtener el servicio de garantía, siga estos sencillos pasos:

  1. Contacta con nosotros en para que podamos ayudar a determinar el problema y encontrar la solución más adecuada para usted.
  2. Ship your base unit only to our address (shipping fees not included):

    ReliantEMS Corp
    47366 Fremont Blvd.
    Fremont, CA, 94538

  3. We will repair your unit and ship it back to you free of charge!


Please ensure your unit is disinfected, clean, and void of food spills, dirt, stains, and other impurities as per courtesy for our Support team. Please ensure that your unit is wrapped and packaged properly with bubble wrap or foam. We are not responsible for any damages during shipment resulting from improper packaging by the customer and repairs on such damages may be completed with an additional fee. 

Amplíe Su Garantía

Puede extender la garantía de 1 año por un precio adicional. Simplemente seleccione la opción "Garantía extendida" cuando seleccione su modelo y agregue la opción deseada a su carrito.

La garantía de 2 años es de $12.

La garantía de 3 años es de $24.

Contacta con Nosotras

Si solución de problemas no resolvió su problema, comuníquese con nosotros para proceder con una reparación de garantía.