Every LunchEAZE and LunchEAZE Lite comes with a free 1 year warranty for the base unit and the included battery, for any manufacturing defects.
To obtain warranty service, follow these simple steps:
1. Contact us via our website and send us a notification.
2. We will get in touch with you so we can help determine the problem and find the most appropriate solution for you.
3. Ship your base unit to our address with the provided prepaid shipping label.
47366 Fremont Blvd.
Fremont, CA, 94538.
4. We will repair your unit when received and ship it back to you within 96 hours.
Please ensure your unit is disinfected, clean, and void of food spills, dirt, stains, and other impurities as per courtesy for our Support team.
Please ensure that your unit is wrapped and packaged properly with bubble wrap or foam. We are not responsible for any damages during shipment resulting from improper packaging by the customer and repairs on such damages may be completed with an additional fee
You can extend the 1 Year Warranty for an additional price. Simply select the “Extended Warranty” option when you select your model and add your desired option to your Cart. The extended warranty covers all the same items as the included warranty, except the battery. Extended warranty can only be purchased within 30 days of the purchase date.
2 Year Warranty is $12.
3 Year Warranty is $24.
A custom-fitted insulated bag for your LunchEAZE, designed to improve heating performance and protect your unit during transport. Has a bottom section for LunchEAZE, and a separate top section for utensils, snacks, and anything else you need for your meal. Leave LunchEAZE in the bag while it heats to ensure your food is piping hot.
An upgraded version of the standard bag , with water resistant PU-Leather exterior, thicker insulation material for maximum heat retention, and a charger port in the back for convenient charging while LunchEAZE stays in the bag. The top section is extended to fit an extra meal container, and contains a separate mesh pocket for an ice pack.