What’s in the box: 2x FREE Insulated Carrying Bags 2x LunchEAZE Base (in your chosen colors) 2x LunchEAZE Lid (in your chosen colors) 6x Food Container | 850 mL Stainless Steel Container 2x Charger | 9V 5A DC wall plug charger 2x Battery | 8000maH Lithium Ion Battery | UL Safety Certified
App: Android and Apple iOS | Requires Bluetooth 4.0
Certifications: Bluetooth Module FCC ID: 2AB6YHM1011V1
30 Day Return Policy
Shipping for returns is not included.
For any purchase made directly through LunchEAZE.com, we offer a 30-day money back guarantee. If you are not happy with your purchase, simply follow these easy steps for a full refund minus shipping costs.
Email info@luncheaze.com within 30 days of your order's ship date to request a return.
After approval from our customer service team, package and ship all purchased items in its original condition back to us within 10 days of approval at:
ReliantEMS Corp
47366 Fremont Blvd.
Fremont, CA, 94538.
3. We will give you a full refund minus any shipping fees after receiving back the items.
Returns may be denied if products are not shipped back with all the parts and accessories originally included with the purchase or if the items have been modified, damaged, or tampered with. We retain the right to either decline such return or charge a restocking fee of 15% of the original price of the products. We are not liable for returns lost or damaged during shipment.
1 Year Warranty
LunchEAZE comes with a 1 year warranty for the physical base unit only, for manufacturing defects only. The warranty does not cover any problem that is caused by normal wear and tear, water damage, food spillage, or any other malfunctions or damage not resulting from defects in manufacturing. The warranty does not guarantee functions of the mobile app on your specific phone or tablet. The warranty also excludes accessories such as the insulated bag, container, and charger. To obtain warranty service, follow these simple steps:
Contact us at info@luncheaze.com so we can help determine the problem and find the most appropriate solution for you.
Ship your base unit to our address (shipping not included):
ReliantEMS Corp 47366 Fremont Blvd. Fremont, CA, 94538.
We will repair the unit and ship it back to you free of charge!
You can extend the 1 Year Warranty to 2 Years for $12 or 3 Years for $24. Just add the “Standard” or “Extended” Warranty to your Cart.
Simply input your shipping address at checkout and the additional shipping costs for international orders will be calculated for you.
The user is responsible for all customs and import taxes.
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No more lunch lines or microwaves needed
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No more uneven temperatures
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Frozen food ready
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Free insulated bag
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Removable stainless steel food container
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Food grade and BPA free
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Perfect for daily meal-prep and special diets
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Stays double-sealed to help prevent spills
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Remembers your mealtime every day
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Save money on eating out
No more lunch lines or microwaves needed
No more uneven temperatures
Frozen food ready
Free insulated bag
Removable stainless steel food container
Food grade and BPA free
Perfect for daily meal-prep and special diets
Stays double-sealed to help prevent spills
Remembers your mealtime every day
Save money on eating out
No more lunch lines or microwaves needed
No more uneven temperatures
Frozen food ready
Free insulated bag
Removable stainless steel food container
Food grade and BPA free
Perfect for daily meal-prep and special diets
Stays double-sealed to help prevent spills
Remembers your mealtime every day
Save money on eating out
Weight
11.4 lbs
Dimensions
14 × 14 × 8 in
3 reviews for Dual Pack
Rated 5 out of 5
JESSICA J HENNINGFIELD (verified owner)–
best heated lunch pail so far…I use it for my breakfast and lunches..I love it and so does my husband.
Rated 2 out of 5
Marilyn B Rizzuto (verified owner)–
Bought the double pack in September of 2019 for my husband. He uses it everyday for work. The other base is not working properly. When I turn it on to set the time for meals, the screen just turn completely white for 5 minutes then it would turn off. It’s annoying because I would have to keep asking my husband to use the app on his phone to set the time for meals. I don’t know if this has a warranty or something. I would definitely return this back or atleast exchange it to a functional one.
LunchEAZE –
Hello Marilyn! Yes, one-year warranty is included with every purchase but if your order is past one year, we can still provide repairs for a fee. But it sounds like this issue can be easily fixed with a reset! Just press and hold the “power” button until the counter reaches 0, then press and hold the “enter” button while holding the “power” button at the same time. The factory reset should fix any issues with your screen. If you need further assistance, you can always contact us at info@luncheaze.com!
Rated 2 out of 5
Bob (verified owner)–
Great idea and i would give it a 5 star but for the money I spent one would think all the “kinks” would have been worked out, I tryed every lid and tray combo i could but in the end i couldn’t get it to Sill good enough to make it spill proof .Not to mention that i spent extra money on the upgrade bag thinking it would make a difference but it didn’t.It looks like you don’t get what you pay for on this one!!!!!
LunchEAZE –
Hello Bob, thanks for the feedback! We have changed our lids and have obtained brand new ones that shut much tighter. If you need replacements, please contact us at info@luncheaze.com! As for the upgraded bag, we are so sorry to hear that it did not meet your expectations! It is much more durable with better compartments, materials, and zippers than the standard bag. If there is anything specific you would like to see improved, please don’t hesitate to email us!
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LunchEAZE Warranty Info
LunchEAZE comes with 1 year warranty for the physical base unit only, for any manufacturing defects. The warranty does not cover any problem that is caused by normal wear and tear, water damage, food spillage, or other malfunctions or damages not resulting from defects in manufacturing. The warranty does not guarantee functions of the mobile app on your specific phone or tablet.
Damages caused by the use of any charger, battery, or meal container not originally purchased from LunchEAZE automatically voids the warranty. Repairs that must be made for damages resulting from such use are subjected to a fee starting at $50.
• The warranty can be extended to 2 or 3 years for an additional fee.
• The warranty only covers the base unit, and does not cover accessories such as the insulated bag, battery, lid, containers, or charger.
• The warranty is void if LunchEAZE is modified, damaged, tampered with, opened to expose internal components, or otherwise altered in any way from its original configuration.
• The warranty does not cover software embedded in any Product and related services provided by LunchEAZE or Bluetooth connectivity.
• The customer is responsible for shipping the product back to us if the warranty claim is approved by the Support team. The base unit will be repaired and shipped back as soon as possible with no charge after it is received.
A custom-fitted insulated bag for your LunchEAZE, designed to improve heating performance and protect your unit during transport. Has a bottom section for LunchEAZE, and a separate top section for utensils, snacks, and anything else you need for your meal. Leave LunchEAZE in the bag while it heats to ensure your food is piping hot.
An upgraded version of the standard bag , with water resistant PU-Leather exterior, thicker insulation material for maximum heat retention, and a charger port in the back for convenient charging while LunchEAZE stays in the bag. The top section is extended to fit an extra meal container, and contains a separate mesh pocket for an ice pack.
LunchEAZE Bundle Options
Everyday Pack
Upgrading your LunchEAZE to an Everyday Pack includes one additionalMeal Container, and one Side Dish Container! Everything you need to make any meal, any day.
Meal Prep Pack
The Meal Prep Pack is the ultimate weekly meal prep solution. Store one meal for every day of the week with the additional 4x Meal Containers!
Dual Pack
One for you, and one for your friend. Upgrading your LunchEAZE to a Dual Pack pack includes 4x additional Meal Containers, and an entire additional LunchEAZE! The second LunchEAZE comes with everything a single LunchEAZE comes with, including the insulated bag.
JESSICA J HENNINGFIELD (verified owner) –
best heated lunch pail so far…I use it for my breakfast and lunches..I love it and so does my husband.
Marilyn B Rizzuto (verified owner) –
Bought the double pack in September of 2019 for my husband. He uses it everyday for work. The other base is not working properly. When I turn it on to set the time for meals, the screen just turn completely white for 5 minutes then it would turn off. It’s annoying because I would have to keep asking my husband to use the app on his phone to set the time for meals. I don’t know if this has a warranty or something. I would definitely return this back or atleast exchange it to a functional one.
LunchEAZE –
Hello Marilyn! Yes, one-year warranty is included with every purchase but if your order is past one year, we can still provide repairs for a fee. But it sounds like this issue can be easily fixed with a reset! Just press and hold the “power” button until the counter reaches 0, then press and hold the “enter” button while holding the “power” button at the same time. The factory reset should fix any issues with your screen. If you need further assistance, you can always contact us at info@luncheaze.com!
Bob (verified owner) –
Great idea and i would give it a 5 star but for the money I spent one would think all the “kinks” would have been worked out, I tryed every lid and tray combo i could but in the end i couldn’t get it to Sill good enough to make it spill proof .Not to mention that i spent extra money on the upgrade bag thinking it would make a difference but it didn’t.It looks like you don’t get what you pay for on this one!!!!!
LunchEAZE –
Hello Bob, thanks for the feedback! We have changed our lids and have obtained brand new ones that shut much tighter. If you need replacements, please contact us at info@luncheaze.com! As for the upgraded bag, we are so sorry to hear that it did not meet your expectations! It is much more durable with better compartments, materials, and zippers than the standard bag. If there is anything specific you would like to see improved, please don’t hesitate to email us!