What’s in the box: 1x FREE Insulated Lunch Bag 1x LunchEAZE Base (in your chosen color) 1x LunchEAZE Lid (in your chosen color) 5x Food Container | 850 mL Stainless Steel Container 1x Charger | 9V 5A DC wall plug charger 1x Battery | 8000maH Lithium Ion Battery | UL Safety Certified
App: Android and Apple iOS | Requires Bluetooth 4.0
Certifications: Bluetooth Module FCC ID: 2AB6YHM1011V1
30 Day Return Policy
Shipping for returns is not included.
For any purchase made directly through LunchEAZE.com, we offer a 30-day money back guarantee. If you are not happy with your purchase, simply follow these easy steps for a full refund minus shipping costs.
Email info@luncheaze.com within 30 days of your order's ship date to request a return.
After approval from our customer service team, package and ship all purchased items in its original condition back to us within 10 days of approval at:
ReliantEMS Corp
47366 Fremont Blvd.
Fremont, CA, 94538.
3. We will give you a full refund minus any shipping fees after receiving back the items.
Returns may be denied if products are not shipped back with all the parts and accessories originally included with the purchase or if the items have been modified, damaged, or tampered with. We retain the right to either decline such return or charge a restocking fee of 15% of the original price of the products. We are not liable for returns lost or damaged during shipment.
1 Year Warranty
LunchEAZE comes with a 1 year warranty for the physical base unit only, for manufacturing defects only. The warranty does not cover any problem that is caused by normal wear and tear, water damage, food spillage, or any other malfunctions or damage not resulting from defects in manufacturing. The warranty does not guarantee functions of the mobile app on your specific phone or tablet. The warranty also excludes accessories such as the insulated bag, container, and charger.
To obtain warranty service, follow these simple steps:
Contact us at info@luncheaze.com so we can help determine the problem and find the most appropriate solution for you.
Ship your base unit to our address (shipping not included):
ReliantEMS Corp 47366 Fremont Blvd. Fremont, CA, 94538.
We will repair the unit and ship it back to you free of charge!
You can extend the 1 Year Warranty to 2 Years for $12 or 3 Years for $24. Just add the “Standard” or “Extended” Warranty to your Cart.
The adjustable temperature option allows you to set your LunchEAZE Lite's maximum temperature to any level between 170°F and 220°F, so that your LunchEAZE experience is perfect for you!
Without the adjustable temperature option, LunchEAZE Lite defaults to a max temperature of 220°F.
The original LunchEAZE includes adjustable temperature options.
LunchEAZE Warranty Info
LunchEAZE comes with 1 year warranty for the base unit and the included battery, for any manufacturing defects. The warranty does not cover any problem that is caused by normal wear and tear, water damage, food spillage, or other malfunctions or damages not resulting from defects in manufacturing.
The warranty does not cover the accessories including lids, meal containers, insulated bags, extra batteries and chargers, and car inverters.
The warranty does not guarantee functions of the mobile app on your specific phone or tablet.
Damages caused by the use of any charger, battery, or meal container not originally purchased from LunchEAZE automatically voids the warranty.
Repair fees for damages not under the warranty start at $50 and includes any replacement parts and return shipping.
The customer is responsible for shipping the unit back to us for warranty work and repairs.
• The warranty only covers the base unit, and does not cover accessories such as the insulated bag, battery, lid, containers, or charger.
• The warranty can be extended to 2 or 3 years for an additional fee.
• Extended warranties covers the same items as the included warranty, except for the battery.
• The warranty is void if LunchEAZE is modified, damaged, tampered with, opened to expose internal components, or otherwise altered in any way from its original configuration.
• The warranty does not cover software embedded in any Product and related services provided by LunchEAZE or Bluetooth connectivity.
• The customer is responsible for shipping the product back to us if the warranty claim is approved by the Support team. The base unit will be repaired and shipped back as soon as possible with no charge after it is received.
A custom-fitted insulated bag for your LunchEAZE, designed to improve heating performance and protect your unit during transport. Has a bottom section for LunchEAZE, and a separate top section for utensils, snacks, and anything else you need for your meal. Leave LunchEAZE in the bag while it heats to ensure your food is piping hot.
A custom-fitted insulated Camo bag for your LunchEAZE, designed to improve heating performance and protect your unit during transport. Has all the features of the standard bag but with a sleek Camo design.
An upgraded version of the standard bag , with water resistant PU-Leather exterior, thicker insulation material for maximum heat retention, and a charger port in the back for convenient charging while LunchEAZE stays in the bag. The top section is extended to fit an extra meal container, and contains a separate mesh pocket for an ice pack.
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