How to use LunchEAZE
Original vs Lite
What makes LunchEAZE Different?
LunchEAZE is different from other heated lunchboxes because it is the only one that is completely cordless and smart. Other electric lunch boxes require you to keep the device plugged in during use, but LunchEAZE is powered by a rechargeable battery which means you don’t have to stay plugged in. It also features smart automatic heating, just program a mealtime and LunchEAZE automatically heats up on schedule.
How long does LunchEAZE take to heat?
LunchEAZE is designed to slowly heat your food for a duration of about 1-2 hours to maximize flavor and lock in moisture, starting automatically in order to provide you with a hot meal right on schedule at your designated time. With LunchEAZE, most foods will be hot in 1 hour. Frozen foods take about 1.5 hours. To ensure that all foods are hot throughout, LunchEAZE heats your food for the defaulted 2 hour time frame.
With automatic heating, your food will be ready by lunchtime with zero waiting.
How hot does LunchEAZE get?
LunchEAZE’s hotplate reaches 220°F, and most food reaches 200°F. You can adjust the max temperature setting of your hotplate between 170-220°F. The food container stays sealed, locking in moisture so that your meal stays fresh and flavorful. The max temperatures may vary depending on the type of food, the amount of food, and the atmosphere that the LunchEAZE is in. For best results and for your food to reach the hottest temperatures, we recommend that you leave LunchEAZE inside the insulated bag to optimize the heating process and retain heat.
How long does the battery last?
The battery will last for about 2.5 hours of continuous heating. Enough to heat your meal, and keep it hot while you eat at your own pace so that your last bite will be just as hot as your first.
It’s a one-meal-at-a-time battery. Charging a completely dead battery takes about 3 hours with the included charger. Simply charge it overnight for a no-hassle lunchtime for the next day!
Will my phone be compatible with the LunchEAZE app?
All you need is Bluetooth 4.0, the only hardware requirement for the app to be able to connect with your device and function. The vast majority of smartphones built after 2011 include Bluetooth 4.0.
Any iPhone newer than a 4S and any Samsung Galaxy newer than the S3 will work. iPads and most other Tablets newer than 2012 are compatible as well.
Original vs Lite
Whats the difference?
Both models have the exact same core functionality- you can set a mealtime, and your food automatically heats up on schedule with zero waiting. They are both the exact same size and weight.
-Does not have bluetooth
-Comes in black only
-Does not include the insulated bag (it is available as an add-on)
-Does not have a full color LCD screen
Does the Lite have bluetooth?
LunchEAZE Lite does not have bluetooth capabilities. The Original model does.
Does Lite have adjustable temperatures?
Yes, the adjustable temperature range is the same as the Original (170°F – 220°F)
Is Lite smaller?
No, they are the exact same size and weight.
Where can I buy LunchEAZE?
LunchEAZE is exclusively available here on LunchEAZE.com and on Amazon. No other website is authorized to sell LunchEAZE, unless it is linked to here on LunchEAZE.com
When will my order ship?
If an order is placed before 2pm on a weekday, that order ships out the same day. Orders placed after 2pm on Friday will ship out on Monday.
How long does shipping take? What about express shipping?
We primarily use UPS Ground, which takes 3-5 business days depending on your location. For express shipping options, please keep in mind that orders only leave our building on business days. Meaning, an order placed on a Saturday with 2 day express selected as the shipping option will not ship out until Monday, and then you’d receive that order on Wednesday.
What is your return and warranty policy?
Where is my tracking number?
After we ship your order, look for an email from “shipstation”, our shipping software.
Can I purchase in person?
All of our orders have to process through our website!
How to use LunchEAZE
What kind of food can I heat up? Can it be frozen?
LunchEAZE is great for frozen foods, meal prep, soups, and leftovers. Any kind of pasta, rice, noodles, and meats work very well in LunchEAZE, even frozen burritos will get hot right to the middle.
Remember that LunchEAZE is sealed, so moisture does not leave the food. The taste and flavor of frozen pizzas, french fries, and pastries will be retained better than they would be when heated with a microwave. No more sogginess!
For best results with frozen food, let them defrost in the refrigerator before heating.
How do I ensure my food stays at a safe temperature?
There’s a few ways you can ensure your food stays at a safe temperature until heating begins.
First, always use LunchEAZE within the insulated bag. This will help keep temperatures under control.
If you know you’ll be waiting an especially long while before your lunchtime, we encourage you to use an ice pack within the insulated bag to keep your food cooler for longer.
You can also place your meal container with food into the freezer the night before. This will also greatly extend the “shelf life” of your food and still heat thoroughly.
Can I use it while it's plugged in?
Yes you can! Plugging LunchEAZE in will charge the battery as it heats your food at the same time, although keeping it plugged in is completely optional.
With automatic heating, your food will be ready by lunchtime without any worry or inconveniences.
Can I use it while it's in the bag?
Yes, we actually recommend that you leave LunchEAZE in the insulated lunch bag while it heats. The insulated lunch bag optimizes the heating process especially in colder environments.
Is it safe to leave it in a hot car?
LunchEAZE is safe to leave inside a hot car. We recommend leaving it inside the insulated bag.
How long can I leave food inside it before heating?
USDA recommends that food is not left out for more than two hours. However, the insulated lunch bag that is included with every LunchEAZE will keep your food cool until heating begins. For best results, we recommend packing your meal with an ice pack.
Do I need to use the bluetooth app?
Nope! The core features (inputting a meal time, or starting heat manually) are available without the app.
The added features of the app gives you the ability to give your LunchEAZE a custom name, leave a personalized message, or prevent others from tampering with your meal with PIN-locked settings.
Do I need wifi to use LunchEAZE or the app?
No wifi is required to use the bluetooth app or LunchEAZE itself
How big is it? How much food can it hold?
Are the materials BPA free and food grade?
Is the battery replaceable? What are its specifications?
Do you ship to my country?
Possibly! To find out, please go to the cart and input your address. If your country is not available, then the system will prevent you from calculating a shipping cost, and checkout will not be possible.
Do I have to pay import taxes and customs?
Yes, the customer is responsible for all import taxes, duties, and fees associated with receiving their order. Most often, your country’s import authorities will contact you for payment of import fees.