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LunchEAZE

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FAQs

General

How to use LunchEAZE

Original vs Lite

Specifications

Orders

International Orders

FAQs

General

What makes LunchEAZE Different?

LunchEAZE is different from other heated lunchboxes because it is the only one that is completely cordless and smart. Other electric lunch boxes require you to keep the device plugged in during use, but LunchEAZE is powered by a rechargeable battery which means you don’t have to stay plugged in. It also features smart automatic heating, just program a mealtime and LunchEAZE automatically heats up on schedule.

LunchEAZE is designed to slowly heat your food for a duration of about 1-2 hours to maximize flavor and lock in moisture, starting automatically in order to provide you with a hot meal right on schedule at your designated time. With LunchEAZE, most foods will be hot in 1 hour. Frozen foods take about 1.5 hours. To ensure that all foods are hot throughout, LunchEAZE heats your food for the defaulted 2 hour time frame.

With automatic heating, your food will be ready by lunchtime with zero waiting.

LunchEAZE’s hotplate reaches 220°F, and most food reaches 200°F. You can adjust the max temperature setting of your hotplate between 170-220°F. The food container stays sealed, locking in moisture so that your meal stays fresh and flavorful. The max temperatures may vary depending on the type of food, the amount of food, and the atmosphere that the LunchEAZE is in. For best results and for your food to reach the hottest temperatures, we recommend that you leave LunchEAZE inside the insulated bag to optimize the heating process and retain heat.

The battery will last for about 2.5 hours of continuous heating. Enough to heat your meal, and keep it hot while you eat at your own pace so that your last bite will be just as hot as your first.

It’s a one-meal-at-a-time battery. Charging a completely dead battery takes about 6 hours with the included charger. We slow-charge the batteries to preserve their longevity. Simply charge it overnight for a no-hassle lunchtime for the next day!

All you need is Bluetooth 4.0, the only hardware requirement for the app to be able to connect with your device and function. The vast majority of smartphones built after 2011 include Bluetooth 4.0.

Any iPhone newer than a 4S and any Samsung Galaxy newer than the S3 will work. iPads and most other Tablets newer than 2012 are compatible as well. However, we cannot guarantee that phone manufacturers do not change their Bluetooth protocols, and your phone is not guaranteed to be compatible.

Original vs Lite

Whats the difference?

Both models have the exact same core functionality- you can set a mealtime, and your food automatically heats up on schedule with zero waiting. They are both the exact same size and weight. 

LunchEAZE LITE:
-Does not have bluetooth
-Comes in black only
-Does not include the insulated bag (it is available as an add-on)
-Does not have a full color LCD screen

LunchEAZE Lite does not have bluetooth capabilities. The Original model does.

Yes, the adjustable temperature range is the same as the Original (170°F – 220°F)

No, they are the exact same size and weight.

Orders

Where can I buy LunchEAZE?

LunchEAZE is exclusively available here on LunchEAZE.com and on Amazon. No other website is authorized to sell LunchEAZE, unless it is linked to here on LunchEAZE.com

If an order is placed before 2pm on a weekday, that order ships out the same day. Orders placed after 2pm on Friday will ship out on Monday.

We primarily use UPS Ground, which takes 3-5 business days depending on your location. For express shipping options, please keep in mind that orders only leave our building on business days. Meaning, an order placed on a Saturday with 2 day express selected as the shipping option will not ship out until Monday, and then you’d receive that order on Wednesday.

Please check our policies page

After we ship your order, look for an email from “shipstation”, our shipping software.

All of our orders have to process through our website!

How to use LunchEAZE

What kind of food can I heat up? Can it be frozen?

LunchEAZE is great for frozen foods, meal prep, soups, and leftovers. Any kind of pasta, rice, noodles, and meats work very well in LunchEAZE, even frozen burritos will get hot right to the middle. 

Remember that LunchEAZE is sealed, so moisture does not leave the food. The taste and flavor of frozen pizzas, french fries, and pastries will be retained better than they would be when heated with a microwave. No more sogginess!

For best results with frozen food, let them defrost in the refrigerator before heating.

There’s a few ways you can ensure your food stays at a safe temperature until heating begins.

First, always use LunchEAZE within the insulated bag. This will help keep temperatures under control.

If you know you’ll be waiting an especially long while before your lunchtime, we encourage you to use an ice pack within the insulated bag to keep your food cooler for longer. 

You can also place your meal container with food into the freezer the night before. This will also greatly extend the “shelf life” of your food and still heat thoroughly.

Yes you can! Plugging LunchEAZE in will charge the battery as it heats your food at the same time, although keeping it plugged in is completely optional.

With automatic heating, your food will be ready by lunchtime without any worry or inconveniences.

Yes, we actually recommend that you leave LunchEAZE in the insulated lunch bag while it heats. The insulated lunch bag optimizes the heating process especially in colder environments.

LunchEAZE is safe to leave inside a hot car. We recommend leaving it inside the insulated bag.

USDA recommends that food is not left out for more than two hours. However, the insulated lunch bag that is included with every LunchEAZE will keep your food cool until heating begins. For best results, we recommend packing your meal with an ice pack.

Nope! The core features (inputting a meal time, or starting heat manually) are available without the app. 

The added features of the app gives you the ability to give your LunchEAZE a custom name, and leave a personalized message on the front screen.

No wifi is required to use the bluetooth app or LunchEAZE itself

Specifications

How big is it? How much food can it hold?

All of the specifications are located on our specifications page.

Yes! All of the material specifications are located on our specifications page.

Yes, the battery can be replaced, but only with a pack sold here on Luncheaze.com. All of the battery specifications are located on our specifications page.

International Orders

Do you ship to my country?

Possibly! To find out, please go to the cart and input your address. If your country is not available, then the system will prevent you from calculating a shipping cost, and checkout will not be possible.

Yes, the customer is responsible for all import taxes, duties, and fees associated with receiving their order. Most often, your country’s import authorities will contact you for payment of import fees.

LunchEAZE Golden Ticket Promo

We’re giving away a total of $1500 to 12 lucky winners!

How to Enter:

1- Purchase any LunchEAZE Model

2- Add any accessory to your purchase

3- Use code FeelingLucky and you’re entered for a chance to win!
(PLUS 17% off your accessories!)

How to Win:

Check your box for a Silver Coin (worth $50) or a Golden Clover (worth $500!)
There are 10 silver coins, and only 2 golden clovers, that’s 12 chances to win! Prizes are given in gift cards for Luncheaze.com

Promotion valid only on Luncheaze.com, thru 3/31 and while supplies last.