Orders and Returns
Where can I buy LunchEAZE?
LunchEAZE can be purchased directly from our online website. Shop here!
I have not received my confirmation email
Confirmation emails are sent automatically once your order is placed. Please check your "Spam" folder. If you do not receive an email within 24 hours of placing your order, contact us using the form below!
I have not received my tracking number
A tracking number for your order will be sent automatically once your order is processed. Please check your "Spam" folder. Orders are processed within 24 hours on business days. Business hours are Monday-Friday 8am-5pm (PST) and the cutoff time for same-day processing is 2pm (PST).
How long will it take to receive my order?
Orders are processed and shipped within 48 hours on business days. Business hours are Monday-Friday 8am-5pm (PST). Cutoff times for processing orders day-of is 2pm (PST). U.S. shipping takes 7 days on average. We do not guarantee delivery dates.
What is Affirm?
Affirm allows you to pay for your order via affordable monthly payment plans starting as low as $28/month.
How do I use Affirm?
To purchase your order with Affirm, simply check the box next to "Affirm Monthly Payments" at checkout. Confirm by pressing the button that says, "Continue With Affirm". You will then be redirected to Affirm to securely complete your purchase. It is quick and easy to see if you qualify for this payment plan- get a real-time decision!
Affirm is available only to shoppers residing in the United States. For more information, view Affirm's FAQs here.
Why is my card being rejected?
Please ensure that your billing address correctly corresponds to the credit card you are using to process your order.
Please ensure that there are no typos for your credit card number, security code, and other vital information.
Orders with discrepancies in information will not go through.
Is LunchEAZE on Amazon?
LunchEAZE is also available on Amazon.com. What is available in stock may vary.
30 Day Return Policy
How do I return my order for a refund?
For any purchase made directly through LunchEAZE.com, we offer a 30-day money back guarantee. If you are not happy with your purchase, simply follow these easy steps for a full refund minus shipping costs.
- Email firstname.lastname@example.org within 30 days of your order's ship date to request a return.
- After approval from our customer service team, package and ship all purchased items back to us at:
47366 Fremont Blvd.
Fremont, CA, 94538.
3. We will give you a full refund minus any shipping fees after receiving back the items.
Returns may be denied if products are not shipped back with all the parts and accessories originally included with the purchase or if the items have been modified, damaged, or tampered with. Returns will not be accepted for items with food spills, stains, dirt, and other impurities. We retain the right to either decline such returns or charge a restocking fee of 20% of the original price of the products.
How can I exchange my order for something else?
Exchanges can be made for orders purchased directly through LunchEAZE.com if they are authorized by our Support team within 30 days of your order's shipping date. If you are not happy with your purchase and would like to get something else, simply follow these easy steps for an exchange.
- Email email@example.com within 30 days of your order's ship date to request an exchange.
- After approval from our customer service team, you will receive an invoice for the difference of what you are exchanging your order for (if applicable).
- Pay the invoice for the items you are exchanging your order for and package and ship your original order back to us at:
47366 Fremont Blvd.
Fremont, CA, 94538.
3. We will ship your new order once we receive your original order.
The customer is responsible for shipping back the original order and paying the difference (when applicable) for the new order.